Moyens de paiement
MOYENS DE PAIEMENT
Chers clients,
Nous proposons une gamme de moyens de paiement sécurisés pour rendre votre expérience d'achat rapide, simple et sûre. Vous trouverez ci-dessous les options de paiement que nous acceptons :
- American Express
- Shop Pay
- Apple Pay
- Google Pay
- Visa
- Maestro
- Mastercard
Tous les paiements sont traités en toute sécurité par des prestataires de paiement certifiés, conformément aux normes de sécurité en vigueur.
DEVISE ET TVA
Tous les prix sur notre site sont indiqués en euros (EUR).
Toutes les taxes applicables sont incluses dans le prix, vous n'avez donc pas à vous soucier de frais supplémentaires à la livraison.
INFORMATIONS SUR L'ENTREPRISE
Nom de la boutique : Moramero
Entreprise : Evanix
Adresse :
Egelantier 143
3222 VE Hellevoetsluis
Pays-Bas
E-mail : info@moramero.com
Téléphone : +31 627891995
Numéro d'entreprise (KvK) : 94052905
Numéro de TVA : NL005061212B74
SERVICE CLIENT
Lundi–vendredi : 09h00–21h00
Délai de réponse : Sous 24 heures les jours ouvrés
Dernière mise à jour : 06-01-2026
NEED HELP?
FREQUENTLY ASKED QUESTIONS
How long after making a purchase can I request a refund?
You can submit a return request within 30 days of receiving your purchased product. For more information, please refer to our Returns and Refunds Policy.
The estimated delivery time has passed. Where is my order?
In 99% of cases, orders are delivered within the estimated delivery time. However, delays can occasionally occur during transit. You can check the status of your order using the following link: Track My Order.
If you have not received your package within 3 days after the estimated delivery date, please contact us: Contact
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. These include Przelewy24, BLIK, and credit cards such as Visa, MasterCard, and American Express.
For your convenience, additional local payment options may be available in certain regions and will be displayed at checkout. For more information, please refer to our Payment Policy.
Are my payment details safe with you?
Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements.
How long will it take to receive my order?
Below are the estimated delivery times for all packages:
- Order cutoff time: 17:00 (CET) – Greenwich Mean Time. Orders placed after this time will be processed on the next business day, which may extend the estimated delivery time by one day.
- Processing time: 1–3 business days (Monday to Friday). Once processed, your order will be shipped by one of our trusted carriers.
- Shipping time: 6–12 business days (Monday to Friday).
- Estimated delivery time: 7–15 business days.
- For more information, please refer to our Shipping Policy.
How can I contact customer support?
You can contact our customer support team by visiting the Contact page or by sending an email.
Do you ship worldwide?
We currently ship orders within Poland only.
What are the shipping costs?
We do not charge any shipping fees. Shipping within Poland is always FREE.